Training and Development with popular Methods
Organizations employ several training methods. Each method has its unique characteristics which can be an advantage or disadvantage concerning the quality and effectiveness of the training, depending on the content of the training programme, the professional background, and the experience of the learners. Upon these factors, the trainer selects an appropriate method of training and executes his program. As shown by Raheja (2015), methods followed are commonly used by organizations for performing training and development sessions.
Figure 1: Methods of training and development
Source: yourtrainingedge, 2017
Bellow table 1.0 gives a clear idea of the examples-based
training methods in practice today.
Table 1.0: Training methods used by organizations.
Training method
|
Definition
|
Example
|
References
|
Case
study
|
Provides
the participants with an opportunity to develop skills by presenting a
problem for them to solve, without a solution, or with a solution as an
example of how to solve it.
|
Used
in student law training, where students learn about past legal cases and the
resulting in judicial decisions.
(with
a solution)
A
course in bank administration has students selecting a bank from a list, then
a hypothetical situation is given to them and they are asked to apply their
financial analysis to the situation.
(without
a solution)
|
Elam
& Spotts, 2004; Menkel-Meadow, 2000; Bruner, Gup, Nunnally, & Pettit,
1999
|
Games-based
Training
|
Trainees
compete in a series of decision-making tasks that allow them to explore a
variety of strategic alternatives and experience the effects that affect
other players, but with no risk to individuals or organizations.
|
The
hit American reality television show The Apprentice has contestants working
in teams that compete with each other in business-related tasks and a
contestant is "fired" each week, leaving only one winner at the
end.
|
Gentry,
1990;
Brown,
2004
|
Internship
|
Involves
supervised, practical training while on the job where the trainee is allowed
to work in the position for which they are being trained, but with some
restrictions and significantly less pay or no pay.
|
All
clinical and counseling psychology students in the United States are required
to successfully complete a 1-year internship; this internship is supervised
by an experienced psychologist and is supervised by the Association of
Postdoctoral Psychology and Internship Centers.
|
Stedman,
1997;
Ballard
& Carroll, 2005
|
Job
rotation
|
Involves
training for a job by working for a limited period in the job, while
maintaining the original job.
|
At
Micro Ingram. Employees involved rotate their jobs between five different
process areas so that they can perform in all five distribution centers of
the company at the end of the programme.
|
Ho,
Chang, Shih, & Liang, 2009; Barbian, 2002; Wilson, 2000
|
Job
shadowing
|
Involves
a trainee closely watching someone perform a particular job in the natural
work environment for the purpose of witnessing the job details firsthand.
|
Choice
Hotels International in Silver Spring, Maryland , USA, offers staff at all
levels the opportunity to work in the shadow of one of their franchise
hotels for a day to experience what it is like to be an operator hotel.
|
Tyler,
2008
|
Lecture
|
Involves
the dissemination by a trainer of training material to a group of trainees,
through verbal instruction.
|
The
Interactive E-classroom allows students to watch and listen to the lecture
presented by the instructor, while the corresponding slides and/or lecture
notes are automatically displayed on a single web-interface.
|
Zhang,
Zhao, Zhou, & Nunamaker, 2004
|
Mentoring
and apprenticeship
|
Involves
training delivery through instruction delivered by a program via some
electronic device without an instructor being present; the electronic device
can be a computer, DVD player, CD player.
|
In
pronunciation training using a computer program with built-in automatic
speech recognition component, trainees at word and sentence level get
automatic feedback.
|
Neri,
Mich, Gerosa, & Giuliani, 2008; Gist, Rosen, & Schwoerer, 2006;
Russ-Eft, 2002
|
Programmed
instruction
|
Involves
training delivery through instruction delivered by a program via some electronic
device without an instructor being present; the electronic device can be a
computer, DVD player, CD player.
|
In
pronunciation training using a computer program with built-in automatic
speech recognition component, trainees at word and sentence level get
automatic feedback.
|
Neri,
Mich, Gerosa, & Giuliani, 2008; Gist, Rosen, & Schwoerer, 2006;
Russ-Eft, 2002
|
Role-modeling
|
Involves
the presentation of skill(s) live to a trainee audience.
|
A
Wheelchair Skills Training Program has been developed to train manual
wheelchair users in order to achieve the important but dangerous and
difficult skill of curb climbing.
|
Verma
& Singh, 2010; Wang & Hsu, 2008; Kirby, Bennett, Smith, Parker, &
Thompson, 2008
|
Role
play
|
Requires
trainees to assume a character and play the role in a make-believe scenario
or set of scenarios; learning comes through play reflection.
|
Training
of reference assistants at a library, has the trainees play out scenarios
that is then followed by a discussion led by a trainer.
|
Sheets,
1998
|
Simulation
|
Involves
the use of a simulator, where specific skills are developed with a
multisensory experience of imitated conditions through repeated practice.
Virtual Reality Training is a special form of simulation training which
involves total sensory immersion.
|
The
Harvey Simulator is a life-sized mannequin that can simulate 27 different
heart conditions, allowing trainees to conduct various physical tests,
including blood pressure, pulses, impulses, and respiration, to train on
diagnostic skills.
|
Kneebone,
2003
|
Stimulus-based
Training
|
To
motivate the learner to learn, some type of stimulus (i.e., music, art works,
narratives) is used. The training induces a state of being (e.g., relaxation
or awareness) to attain learning in the participants.
|
Using
music to eliminate or lessen signs of failure, and to induce a state of
relaxation or signs of success in students to promote mathematics learning.
|
Zemke,
1995;
Lam,
Kolomitro, & Alamparambil, 2011; Kumagai, 2008
|
Team-training
|
Exclusively
intended for groups of individuals who behave interactively, either to
improve mutual knowledge within a team or to train the team on a specific
team skill.
|
An
exercise that has each member of the team write opinions on a prompt question
and then reach consensus in the team.
|
Craig,
1996;
Wheelan,
2005
|
While some methods may have two or more of these
features, we readily agree that each has at least one primary nature. In
addition, we noticed that some methods, such as lectures, inherently only had
one. Learning by doing refers to situations in which the trainees acquire a content of training through the task execution action. Learning through doing
is aligned with the educational philosophy referred to as experiential
education, which claims that learning comes through experience transformation
(Kolb & Kolb, 2005). To that extent, Schank (1996 ) suggested that "we
must transform all education and training so that it looks, feels, and is like
doing" (p. 300).
List
of References
Ballard, S. M., & Carroll, E.
B. (2005). Internship practices in family studies programs. Journal of
Family & Consumer Sciences, 97(4), 11-17.
Barbian, J. (2002). A little help from your friends.
Training, 39(3), 38-41.
Brown, D. (2004). What do
apprentices think of the apprentice? CBC News [Online] Available at http://www.cbc.ca/arts/features/apprentice/
[Accessed on 20 May 2020]
Bruner, R. F., Gup, B. E.,
Nunnally, B. H., Jr., & Pettit, L. C. (1999). Teaching with cases to graduate
and undergraduate students. Financial Practice and Education, 9,
138-146.
Craig, R. L. (1996). The ASTD training and development handbook:
A guide to human resource development.4th ed. New York, NY:
McGraw-Hill Professional.
Elam, E. L. R., & Spotts, H.
E. (2004). Achieving marketing curriculum integration: A live case study
approach. Journal of Marketing Education, 26, 50-65.
Gentry, J. (1990). Guide to
business gaming and experiential learning. London, England:
Nichols Publishing.
Gist, M., Rosen, B., &
Schwoerer, C. (2006). The influence of training method and trainee age on the
acquisition of computer skills. Personnel Psychology, 41,
255-265.
Ho, W. H., Chang, C. S., Shih, Y.
L., & Liang, R. D. (2009). Effects of job-rotation on job satisfaction and
organizational commitment. BMC Health Services Research, 9(8),
1-10.
Holtbrügge, D., Schillo, K.,
Rogers, H., & Friedmann, C. (2011). Managing and training for virtual teams
in India. Team Performance Management, 17, 206-223
Kirby, R. L., Bennett, S., Smith,
C., Parker, K., & Thompson, K. (2008). Wheelchair curb climbing: Randomized
controlled comparison of highly structured and conventional training methods. Archives
of Physical Medicine and Rehabilitation, 89, 2342-2348.
Kneebone, R. (2003). Simulation
in surgical training: Educational issues and practical implications. Medical
Education, 37, 267-277.
Kolb, A. Y., & Kolb, D. A.
(2005). Learning styles and learning spaces: Enhancing experiential
learning in higher education. Academy of Management Learning &
Education, 4, 193-212.
Kumagai, A. K. (2008). A
conceptual framework for the use of illness narratives in medical education. Academic
Medicine, 83, 653-658.
Lam, T. C. M., Kolomitro, K.,
& Alamparambil, F. (2011). Empathy training: Methods, evaluation practices,
and validity. Journal of MultiDisciplinary Evaluation, 7(16), 162-200.
Neri, A., Mich, O., Gerosa, M.,
& Giuliani, D. (2008). The effectiveness of computer assisted pronunciation
training for foreign language learning by children. Computer Assisted Language
Learning, 21, 393-408.
Russ-Eft, D. (2002). A typology
of training design and work environment factors affecting workplace learning
and transfer. Human Resource Development Review, 1, 45-65.
Schank, R. C. (1996). Goal-based
scenarios: Case-based reasoning meets learning by doing. In D. Leake (Ed.),
Case-based reasoning: Experiences,
lessons & future directions
(pp. 295-347). AAAI Press.
Sheets, J. (1998). Role-playing
as a training tool for reference student assistants. Reference
Services Review,
26(1), 37-41.
Stedman, J. M. (1997). What we
know about predoctoral internship training: A review. Professional
Psychology: Research and Practice, 28, 475-485.
Tyler, K. (2008, September). 15 ways to train on the
job. HR Magazine, 105-108.
Verma, A., & Singh, A.
(2010). Webinar—Education through digital collaboration. Journal of
Emerging Technologies
in Web Intelligence, 2(2), 131-136.
Wang, S. K., & Hsu, H. Y.
(2008). Use of the webinar tool (Elluminate) to support training: The effects
of webinar-learning implementation from student-trainers’ perspective. Journal
of Interactive Online Learning, 7(3), 175-190.
Wheelan, S. (2005). Promoting
effective team performance through training. In D. E Sims,
E. Salas, & C. S. Burke
(Eds.), The Handbook of Group Research and Practice (pp. 407-426).
Sage.
Wilson, H. C. (2000). Emergency
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Prevention and Management,
9, 180-199.
Zemke, R. (1995, October). Accelerated learning:
Madness with a method. Training, 32, 93-96.
Zhang, D., Zhao, J. L., Zhou, L., & Nunamaker.,
J. F., Jr. (2004). Can e-learning replace classroom learning? Communications
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